1What is your sample policy?
- Paid samples are available as per as requirement and specifications. sample fee can be refunded if order amount more than USD 5,000.
- Sample will be sent to you by express with freight collect within 3 working days, so please inform us your own courier account no. when you require a sample.
2What is minimum order quantity?
Please contact us and we will check for you accordingly. MOA less than USD 10,000, buyer should afford USD300 for LCL handling charge.
3What is the delivery date?
Our products are normally shipped within 10-14 working days after order confirmation.But it may take longer or shorter up to different order qty. or other special cases.
4What is the payment term?
If order amount less than USD 5,000, pls arrange full payment in advance.If order amount more than USD 5,000, it is 30% deposit, balance against copy of B/L.
5Are they FDA or EU Approved?
We always to use 100% FDA and EU food-grade approved materials. Paper drinking straws are made of FDA approved paper material and food grade ink, non-toxic and odor-free. It is environment-friendly and will not do harm to your health.
6Are they marine life friendly?
Our paper straws are as safe for all animals as they are for you and me. Existing study showing that they will break down in 6 months in a marine environment.
7Do they have any known allergens?
No, our straws have not been found to have any known allergens. They are used in various hospitals because of this.
8Are your straws made for hot beverages?
Our paper straws are made for only chilled drinks. Using them in hot beverages is the one situation where our paper straws disintegrate faster. Hot beverages decrease the longevity of our straws.
9How long do they hold up in liquids?
Our paper straws are manufactured using an average of 33% more material than other supplier and are specifically made not to disintegrate or get soggy and fall apart. In most cases with normal use, our paper straws will last for 2-3 hours. They are specifically made to hold up for hours under normal use and not disintegrate.
10What designs do you offer?
Our high-quality paper straws are offered in many fun and colorful designs, from dots, stripes and chevron to specialty holiday-themed straws. we also has the ability to custom print any design, logo, color scheme or phrase directly onto paper straws and wrappers. Pls contact us for our current catalog .